We make a commitment to respond to your phone call directly, or, on the following business day, if you leave us a message on a voice mail.
Speak with a consultant:
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We make a commitment to communicate with the sender of a written request (sent to us by mail, email or fax) inside a period of 5 business days following the reception of the letter.
at our office
We make a commitment to meet you in person and to respond to your request when you come to our office. If an appointment was not scheduled beforehand, we will do our best to meet with you, based on the availability of our personnel.