How the complaint process works
Do you want to report a violation of the decree? Whether it is to enforce your rights as an employee or to report unfair competition as an employer, we will process your request as soon as possible with the greatest respect.
As an employer, if you wish to report an unfair competition you must contact us by phone or by email at firstname.lastname@example.org.
If your are an employee, you can file a complaint by phone or in person at our office to inform us of the situation.
Filing a complaint
To make it easier to file and process a complaint about your working conditions, be sure to provide us with the following documents:
- Work schedule and personal record of your worked hours
- Record of employment
- Correspondence with the employer (letters, emails, text messages…)
- Any other document you deem necessary.
When you report a complaint by phone, you have three (3) weeks to send us your written complaint and the necessary documents to ensure that your complaint can officially be filed and assigned to an inspector.
If you register a signed complaint in person at our office, it will then be officially filed and will be assigned to an inspector within five (5) working days. You will also have a period of three (3) weeks to send us all the documents or information necessary to process your file.